A short route to the people who run the store.
No phone tree, no canned welcome. Email us, and you will hear back from one of three humans who built FitHaven.
Email
General questions, returns, replacement parts — anything customer-facing. We answer every message within one business day.
Warehouse
Pickup and returns are accepted at the warehouse during business hours. Bring the order ID.
1315 N Howard St, Philadelphia, PA 19122
Hours
Customer support runs Monday–Friday, 10am–6pm Eastern. Orders placed after hours ship the next business morning.
Mon–Fri · 10am–6pm ET
Looking for store data? Visit the store dashboard.